Cosan Lubricants - Polish Speaking Customer Service Advisor

Employment Type: Permanent
Location: South London - London, United Kingdom, Gravesend (Dartford Area)
Salary: Competitive
Languages: English, Polish

Advertiser Details

  • Name:
    Cosan Lubricants
  • Posted:
    17-02-2017
  • Code:
    RE: TLJ
Moove Lubricants (formerly known as Cosan Lubricants) is a leading provider of automotive fluids, oils and chemicals for passenger cars throughout the UK, Europe and Asia.
We are looking to recruit an experienced Customer Service Advisor to join our Customer Service team located at our Gravesend site (Dartford area).

The Role

To be a primary point of contact with customers for ordering processing, resolution of customer queries and support to external sales.

Key Areas of Responsibility

Processing Customer Orders on SAP
To communicate and process promotional deals
To be an internal customer champion for designated customers
Support recovery of overdue debt
Processing and resolving customer queries
Proactive communication with customers
To be main point of contact for external sales

If you are an experienced customer service advisor, this is a brilliant opportunity to take on an exciting, new challenge with a progressive business.

What you will need to succeed

• A graduate with a related degree
• Relevant customer service experience
• Customer service focused with a confident telephone manner
• Excellent spoken and written English skills
• European languages such as Polish
• Excellent IT skills with experience on business management system
• Excellent communication, relationship building and inter-personal skills
• Aptitude to liaise with people at all levels both internally and externally
• Ability to multi-task and problem solve with the capability to work under pressure

Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK may apply.

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