The Role:

Bloomberg Installations is on the front line when it comes to implementing new business. In this technical project-management role, you will be the primary contact for new and existing clients, assisting and advising with issues such as the integration of our product onto their network, determining the best infrastructure for their connectivity and ensuring the whole installation process meets the clients needs.

The Installations Coordinator role is a fast-paced, challenging, project-management position. You will be directly responsible for the implementation and growth of our terminal based business. Managing Bloomberg projects is an exciting opportunity for both business-minded and technical candidates, while the global customer base also allows you to fully utilize your multilingual skills. Bloomberg Installations looks forward to expanding our department with the best and the brightest.

We are looking for self-starters with great multitasking and organizational skills with
particular focus on customer-service and interest in technology. A career in Bloomberg Installations positions you well for a variety of opportunities across the business. Teams are fully multilingual normally speaking at least 2 European languages and will allow you to work in the UK within a truly international organization.

Responsibilities:

Based at our London office, you will be responsible for:

Integrating the Bloomberg product onto the client's network
Coordinating and managing resources to meet project deadlines
Coordinating our field service engineers to ensure they are able to get to client sites
Holding technical discussions with customers on hardware and software
Ordering, monitoring and troubleshooting communication lines
Multi-tasking with a high volume of simultaneous projects

Qualifications:

Previous experience in a helpdesk environment
Proven excellence in customer service and phone skills
The ideal candidate will be able to remain calm under pressure, with the ability to inspire confidence in clients regardless of the situation
Fluency in Italian essential and preferably one other European language
An understanding of PC hardware, operating systems, communication lines and networks