gem based in Belfast City Centre is one of Europe's largest leading independent providers of outsourced multi lingual, multi channel customer contact solutions. Employing over 800 people across 29 languages, our current clients include Microsoft, Cisco, King.com, Electronic Arts and Clearwire.

We are currently recruiting for French Speaking Technical Support Agents to work for our Microsoft client supporting a new business to business product.

We attract the best and are committed to developing our people. We have many examples of people who started their careers in gem as agents and have now progressed within gem to play a major role in contributing to wider areas of the business:

We provide relevant training and individual Personal Development Plans and continually encourage all ‘gemmers’ to own the customer experience providing feedback to implement any necessary change or improvement.

When you come to work at gem we believe it is important that you feel valued.

As a member of our staff you are offered a wide range of benefits including:

- 21 days holidays, birthday day off and 6 statutory days
- Competitive Salary
- Stakeholder pension and share option schemes
- Childcare vouchers
- Complimentary bun or piece of fruit every Friday

We have a relocation team to assist you with your move and offer a relocation package to include accommodation and travel reimbursement.