A large pharmaceutical company is seeking an experience customer Service Agent fluent in Spanish and other one agent fluent in Spanish AND Portuguese. The company is global organization that develops and commercializes innovative high-added value products in key areas.

The job is quite diverse and offers huge personal development for the successful candidate, as many different duties will develop in daily basis and constant training are taught within the facilities of the company.

The ideal candidate will have at least 1 year experience in customer service and strong customer focus personality.
The personality is very important for this company because they want somebody to match perfectly with their current team: Outgoing, friendly, hard worker, team player, result oriented…

JOB SPEC:
1. Order Management and Customer Service.
2. Interfaces with Commissionaire, Warehouse, etc
3. Complaint handling
4. Month End / Quarter End Management
5. Assistance to sales logistics teams.


REQUIREMENTS:
· Third degree education in Economics, Business, Accounting…
· Proficiency in Spanish, Spanish-Portuguese and English is a must
· Minimum 1 year experience in a customer service environment
· Intermediate user of Microsoft package products.
· Excellent telephone manner
· Ability to work under own initiative


This a brilliant opportunity for somebody who wants to enjoy and learn working at the same time.

The initial salary is 25,000 Euros plus bonuses (worth 1,000 euros) and benefits