gem is an award winning privately owned Outsourced Contact Centre based in Belfast City Centre, Northern Ireland.

We work with different global clients such as Microsoft, Cisco, Clearwire, King.com and Electronic Arts. Approximately 90% of our staff are multilingual agents and we support over 29 languages.

We recently celebrated our 10th Birthday and over the last decade we have been consistently winning awards for Training, Innovation and People Management.

In 2009 alone we were winners for Technical Innovation NICE excellence Awards, winners in the Large Employer category in the National Training Awards, finalists in the CCF European Call Centre Awards and Outsourcing Contact Centre Provider of the year Award.

We have vacancies in our French teams – from Customer Care to Technical Support, providing our customers with excellent service.

We are looking for candidates with 6 months experience in customer service / technical support, fluency in French and English and excellent computer skills.

If you are who we are looking for, apply today!