Bilingual Client Development Analyst
Type:
Permanent
Location:
East London - London, United Kingdom, / Canary Wharf
Salary:
Excellent
Advertiser:
Capital IQ
Job Posted:
5th Mar 2010
Reference:
TLJ CDA-01
Languages:
1 of these languages are required.
Danish
Italian
Spanish
Job Description
Capital IQ, a Standard & Poors business, provides high-impact information and workflow solutions to more than 4,200 leading financial institutions, advisory firms and corporations.
Our solutions are based on the Capital IQ Platform, a unique combination of global private and public capital market data and technology that enables end-users to draw deep market insights, generate better ideas, leverage relationships and simplify workflow.
Clients can deploy the Capital IQ Platform either as a standalone solution or seamlessly integrate its components into existing business applications and portals via systems integration and custom data feeds.
The environment at Capital IQ is dynamic, fun and innovative. We have substantial opportunities ahead of us and are looking for talented, intelligent and motivated individuals, interested in learning about financial markets, to join us and help us achieve our goals.
Current Openings
We are currently looking for university graduates or equivalent with an additional language to join our Client Development Analyst programme.
The Client Development Analyst Role:
Upon joining Capital IQ you will receive extensive training on:
The Capital IQ Platform, Excel Plug-in, and Real-Time applications
Financial analysis and financial markets, provided by industry experts
Upon completion of the initial training, you will become an active member of our Analyst team.
Your core responsibilities will include:
Responding to client questions over the telephone and through email, relating to usage issues on the platform, and to help them maximise the use of the tools provided.
Assuring that our users access is properly configured.
All of this helps reinforce your knowledge of our tools, platform and processes in order to prepare you for your next step within the organisation.
After the first stage, you will dedicate a portion of your time to the exploration of other roles in the company to determine what future career would suit you best.
This could include one or more of the following:
Attending face-to-face client visits
Shadowing a member of other specialised teams
Participating in preparatory classes to build account management skills
Mentoring new team members
A few months later, you will commit to your next role and will work closely with a senior member of the team, who will assist you in becoming fully integrated into your new role.
Requirements
Minimum 2.1 in a BSc or BA degree, or equivalent, preferably in a financial discipline
Excellent command of English
Competence in an additional European language
Exceptional communication, listening and interpersonal skills
Outstanding PC skills and sound working knowledge of spreadsheets and databases
Quick and independent learner, paying attention to detail
Desire and flexibility to learn and grow in an ever-changing environment