Bloomberg - Bilingual Global Customer Support Representative

Type: Permanent
Location: Japan, Tokyo
Salary: Excellent
Bloomberg
Advertiser: Bloomberg
Job Posted: 12th Jul 2010
Reference: 23710
Languages:
Cantonese
Japanese
Mandarin
Korean

Job Description

Bloomberg is the world's most trusted source of information for businesses and professionals. Bloomberg combines innovative technology with unmatched analytic, data, news, display and distribution capabilities, to deliver critical information via the BLOOMBERG PROFESSIONAL® service and multimedia platforms.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Identify, research, and resolve customer issues using proprietary company
software.

Qualifications:

-Fluency in English + Japanese, Cantonese/Mandarin, or Korean
-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-Experience in a call center environment a plus
-Ability to work weekends and holidays
Apply