Company: Our client has become a household name across Europe and now operates in over 60 countries, employing 50,000 people with annual revenues of $15bn. They have centralised their European Customer Service and Financial Shared Service operations into the South of England. This operation is responsible for over 1 million customers and €6bn worth of annual sales.

Role: Due to customer demands new positions have been created to support their European customers. Their European CS Team is responsible for managing the needs of their English, Irish, German, Dutch, French, Italian, Spanish, Portuguese, Danish, Norwegian, Swedish, Finnish and Greek customers. Customer service representatives are responsible for a particular market and support the needs of their corporate customers in that region. You will take between 20-40 calls per day and troubleshoot the needs of your customers. In addition you will process customer orders, respond to ad hoc queries and develop your relationship with your customers.

Skills: The ideal candidates will possess fluency in Dutch & French, with fluent English and with customer service or client facing skills. Experience of working in a professional work environment will be an advantage as you will be joining a major employer in the South of England.

Gain: If you are looking for a role where you can use your Dutch and French in a professional business-to-business role contact us for more details. DX284

UK: +44 20 7136 3000
Ireland +353 1 2313100
Netherlands: +31 202 015 444
France: +33 171230888