Key Purpose:

You are responsible for building up customer relationships that lead to a stable client list by targeting freight forwarders and shippers to introduce our clients services, create an awareness of our presence in this market and culminating in them using our clients services.

Reporting to:

Cargo Manager / Commercial Director

Key Competencies:

• Sales
• Drive
• Communication
• Negotiation
• Customer service
• Problem solving
• Fluency in a European language in addition to English

Key Responsibilities:

• Collect information and build up a contact list of potential customers
• Contacting freight forwarders and shippers to introduce our services
• Create an awareness of our presence in this market
• Persuade customers to use our services
• Developing customer base and maintaining accurate information on the database to support this on an ongoing basis
• Marketing via a variety of media to potential clients to ensure consistent client base growth
• Ensuring ongoing effective relationships with customer base
• Having an expert understanding of: the aircraft we use for transporting cargo, their range, payload, flight plans, flight times, fuel, handling, availability etc.
• Training other team members as required
• Assisting team and manager with ad hoc projects as required
• Meeting deadlines for all projects

Result areas:

• Develop a solid customer base and maintain regular contact
• Build a supplier database and effective relationships to ensure competitive pricing and efficient service
• Achieve monthly and annual revenue and margin targets

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Merrow Language Recruitment is a specialist Language Recruitment Consultancy with over 40 years of experience in the field of multilingual recruitment. To view all our current vacancies please register on our website www.merrow.co.uk