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Japenese Speaking Customer Services

Type: Permanent
Location: London, United Kingdom, London
Salary: Starting salary £16,000 including bonus
Japan Airlines
Advertiser: Japan Airlines
Job Posted: 29th Aug 2008
Reference: TLJ-04
Languages:
All of these languages are required.
Japanese

Job Description

Japan Airlines (JAL) is one of the world's largest international
carriers and Asia's largest airline, serving 33 countries, 216 airports
and over 246 international routes. From Europe we provide departures
from 28 cities to Japan and are renowned for our standard of service and
hospitality.

To help us continue to deliver excellence in customer service,
we are recruiting Reservation Sales Agents to work at our multi-lingual
contact centre which is located in the St Paul's area - right in the
heart of the City.

The Role:

* Responsible for dealing with incoming telephone calls,
making reservations and answering questions from passengers and travel
agencies.
* Deal with questions in a knowledgeable, professional
manner.
* Aptitude for Selling.
* Ensuring highest level of Customer Service.



The Skills required:

* Fluent in Japenese.
* Fluent in English.
* Have some customer service experience (preferably, but
not limited to) in the airline/travel agency industry.
* Basic keyboard skills.
* Flexibility to cover shifts/weekends.



The Benefits:

* Full time/permanent position
* Full training provided
* Starting salary circa GBP16,000 including bonus
* Attractive benefit package - including concessionary
travel.


If this sounds like the job for you, please press apply below.

Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the UK

You cannot apply for this job as it is no longer active.