To take full responsibility for Debt Management of your designated customer segment.

To ensure all relevant documentation is completed and necessary credit checks carried out for new credit applications
To prepare all necessary documentation for the raising of manual invoices and credits, and to obtain all necessary authorisations prior to input to the system.
To manage the credit limits
To chase outstanding debts
To produce Credit Note analysis by reason code and market on a monthly basis in accordance with the month-end timetable.
To resolve account queries via liaison with other departments.
To perform daily cash postings on System 21
To perform any other ad-hoc duties as and when required by the European Credit Manager.
To record account history accurately onto JBA ensuring that each account is up to date with relevant comments
To cover in customer services department as and when required

Requirements – skills, behaviours, training

Able to communicate well with customers
confident, assertive and polite on the telephone.
Fluent in Dutch and French.
Able to proactively manage customer base to ensure timely payment of invoices
Good numeracy and keyboard skills with high level of accuracy
Good level of Excel skills
Credit control experience