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To provide administrative support to Executive Programs team and Finance team in Scandinavia, supporting EP Service Delivery associates directly, and executing operational processes.


POSITION ACCOUNTABILITIES AND SPECIFIC DUTIES:


 Consistently displaying awareness and sensitivity to the needs of internal & external customers.
 Fostering an environment of collaboration in pursuit of common goals, both locally and across EMEA.
 Providing first class support to EP Service Delivery associates, including but not limited to:
o Making meeting arrangements, including booking rooms/external venues, catering and equipment requirements;
o Organize events and networking dinners throughout Scandinavia;
o Acting as a contact point for all EP Service Delivery associates & their clients when visiting;
o Coordinate the agendas of complex conferences that require multiple attendees over multiple days, including all set-ups and external housing arrangements;
o Take meeting minutes as requested, including distribution and follow-up on action items
o Create and type general correspondence, reports and presentations. Proofread for spelling, grammar and format and edit as appropriate. Responsible for accuracy and clarity of final copy.
o Composing, producing and editing correspondence, spreadsheets and presentation materials;
o Providing QA support for proposals and client presentations;
o Assisting in making travel arrangements, prepare and submit travel expense reports;
 Supporting EMEA Operations processes, including but not limited to:
o Communicating operational changes to Delivery associates;
o Supporting bookings process;
o Supporting pipeline and lead updating process;
o Support Management Reviews by gathering performance information and by generating management reports;
 Effectively supporting local invoicing and expense management policies and activities.
 Acting as a first point of contact for New Associates and supporting the integration into your team. Continuously supporting introduction and implementation (including training) of new tools or initiatives.
 Acting as first point of contact for Delivery associates for internal systems
 Completing additional ad-hoc projects, working autonomously to manage projects and maintaining communication with interested parties.
 Participating in team meetings/events as well as other activities
 Responsible for printing, checking and mailing out all invoices to all Scandinavian clients

POSITION COMPLEXITY:

 Must be able to work with a large group of Delivery associates with different levels of seniority and personalities
 Must be able to work on their own or with others
 Must possess a flexible approach with the ability to prioritise and work well under pressure
 Must possess a pro-active approach with a degree of assertiveness



QUALIFICATIONS AND EXPERIENCE:


 3+ years experience in a professional office environment supporting senior level executives
 Proficient in Microsoft Word, Outlook, PowerPoint and Excel.
 Maintains an advanced degree of confidentiality and sense of urgency.
 Must be highly organized with good time management skills.
 Must have a high attention to detail.
 Excellent communications skills (written and oral).
 Ability to make decisions and work independently.
 Proven ability to analyze data, research information, problem-solve and coordinate projects.
 Excellent telephone etiquette.
 Able to exercise discretion and professionalism when relating to clients, both internal and external.
 High proficiency in English

Since 1979, Gartner has been helping clients make and manage the best decisions for their business. Today, we are the world's premier business technology advisor, providing unrivaled research content and objective insight to a connected world of more than 9,600 organizations around the globe. To stay a step ahead of the rest of the technology world, it's necessary for us to hire bright minds and facilitate creativity. Our associates are the most talented and forward-thinking people in the industry and our name has gained global respect - and we pride ourselves on it.

For more information about Gartner, including our industry-leading research capabilities, consulting and measurement services, world-renowned symposia and events and career opportunities please visit us at http://www.gartner.com.