Company Description:
Want to experience the thrill of a start-up but have the security of a billion dollar company? Called “one of the most attractive early-stage software assets in the technology industry today,” VMware has pioneered a new class of infrastructure software that allows companies to dramatically increase the efficiency of their computing resources. VMware is the global leader in virtual infrastructure solutions for industry-standard systems and one of the fastest growing software companies in the world. We have approximately doubled our revenue each year since our inception in 1998. VMware solutions have won numerous industry awards and are deployed at over 20,000 companies (including 100% of the Fortune 100 companies) and used by over 4 million users.

VMware (NYSE:VMW) is the global leader in virtual infrastructure software for industry-standard systems. Organizations of all sizes use VMware solutions to simplify their IT, fully leverage their existing computing investments and respond faster to changing business demands. VMware is based in Palo Alto, California and majority-owned by EMC Corporation (NYSE:EMC). For more information, visit www.vmware.com.

POSITION RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Responsible for analyzing and reviewing customer documentation and entering order data as per procedural guidelines.
• Report daily order count and monitor and maintain pending order reports
• Ability to prioritize allocation of workload and keep up to date with procedural & programmatic changes that are communicated.
• Develop and maintain effective relationships with internal and external customers in order to manage information and the timely resolution of issues.
• Demonstrate a familiarity and/or ability to adapt to systems & such as Oracle Applications, Microsoft Packages and web based systems.
• Deliver on ad-hoc assignments as business requires
• Provide language support in [ insert language ] for both written and oral communication (optional)


POSITION REQUIREMENTS:
• Excellent written communication skills to facilitate effective writing of correspondence with internal and external customers
• Demonstrate strong oral communication skills
• Capability to work outside office hours as per business requirements
• Ability and motivation to work efficiently and productively in a multi-task environment on a daily basis, independently and with minimal supervision.
• Ability to identify and analyze problems using sound judgment and determine solutions in order to effectively resolve issues.
• Additional language would be an advantage
• Software proficiency in Oracle, Excel and Outlook is desirable
• Desire to work in a team orientated environment.