French /German/Italian/Dutch speaking Customer Care Account Executive

Job Location: West Sussex, Crawley

Salary/Additional Information: £19,000 - £23,000

Reference: KR 16/06

Company
World\'s leading supplier to scientific and industrial markets

Role
French /German/Italian/Dutch speaking Customer Care Account Executive

Based in Crawley, you\'ll be responsible for providing a quick and efficient front-line response to major customers, distributors and other branches worldwide.
Essentially, you\'ll deal with support requests, technical enquiries, price quotations, process and progress orders in French or German or Italian or Dutch – while always focusing on your French or German or Italian or Dutch customers. The role is highly reactive, dealing mainly by telephone and email. It is essential that you are able to effectively manage your workload, understand the priorities of your team and the business, and able to identify opportunity for continuous improvement. You need to have a pro-active approach, enthusiasm, accuracy and attention to detail and be excellent in both verbal and written communication.

Profile
The ideal candidate:

·Fluent in both verbal and written French or Italian or Dutch
·Fluent in English to native standard
·Experience in an Engineery or Technical environment.
·Good experience in a sales or service orientated environment is vital
·Good knowledge of office systems, word/excel (SAP – training will be given) and procedures

In return, you\'ll discover all the benefits of working with a global leader, such as great training, generous salary and rewards, and the chance to really build on your customer service skills.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kristin Hoess

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face to face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment agency in relation to this vacancy.